In response to the Covid-19 pandemic new guidelines issued by our insurance company restrict the use of service courtesy shuttles. We are pleased to offer you concierge service and will pick up your vehicle and redeliver it to you at your home or place of business for a small fee. To protect you and our employees your vehicle will be disinfected upon pick-up and disinfected again upon re-delivery to you once your repairs are complete. 

We apologize for any inconvenience this may cause you. These are trying times but together we will get through this. Thank you for your understanding.

What to Expect at Your Laird Noller Lawrence Ford Service Appointment

Keeping up with scheduled maintenance is one of the best ways to help your vehicle last longer and run more reliably. When you set up a service appointment at Laird Noller Lawrence Ford, you can always count on a friendly welcome and high-quality work. Beyond that, here's what to expect during your next service visit.

Before the appointment

Consult your vehicle owner's manual to find out which services and maintenance milestones you're due for. You can schedule a service appointment at Laird Noller Lawrence Ford by filling out the form on this page or by giving us a call at 877-864-8441.

When you arrive

Once you arrive at our service center in Lawrence, Kansas, a technician will greet you to gather information about your vehicle, discuss any of your concerns or problems, and make service recommendations. We'll also make sure you understand exactly which services we'll be performing so there are no surprises. Then, you can hand your vehicle over to start the appointment. Make sure you take your phone, wallet or purse, and any other important personal items with you.

For your peace of mind, Laird Noller Lawrence Ford also offers a no-contact concierge option. Instead of coming in to the service center, you can schedule pickup and delivery at your home or workplace. We'll come get your vehicle and bring it back when we're finished.

During the appointment

During your service appointment, our factory-trained service experts will take care of all the routine maintenance your vehicle needs - from oil changes and tire rotations to fluid checks and battery tests. If we discover any serious issues or extra service needs along the way, we'll let you know, and you can decide whether you want us to address them immediately or wait until another time. 

Whether you need great service or a new Ford vehicle, your best bet for a satisfying customer experience is Laird Noller Lawrence Ford.